Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Caroline B

Caroline B

April 26, 2024

5  out of  5 rating by Caroline B
"Cindy was great! She explained my quote to me and I got an amazing rate. Would highly recommend!"
Profile photo of wanda Shappley

wanda Shappley

April 26, 2024

5  out of  5 rating by wanda Shappley
"Thank you, Katelyn for your patience with my un-savvy (is this a word??) computer skills. Thank you for letting me change the withdrawal date for the investments. It will make things so much easier!"
Profile photo of Cordell Evans

Cordell Evans

April 26, 2024

5  out of  5 rating by Cordell Evans
"Excellent and efficient"
Profile photo of Anavel Sanchez

Anavel Sanchez

April 25, 2024

5  out of  5 rating by Anavel Sanchez
"Cindy Singleton has made my day! I have been stressing about getting a new insurance policy for no reason. She made switching insurance smooth, simple and fast! She is a shining example of how to treat a customer. Thank you cindy!"
Profile photo of Sonya Gladney

Sonya Gladney

April 24, 2024

5  out of  5 rating by Sonya Gladney
"Always provides excellent customer service"
Profile photo of Veronica Maddox

Veronica Maddox

April 23, 2024

5  out of  5 rating by Veronica Maddox
"Very friendly and helpful. Will work with you to try and meet your needs. Very knowledgeable about all services offered. I highly recommend them."
Profile photo of Bee Stang

Bee Stang

April 23, 2024

5  out of  5 rating by Bee Stang
"Thank you Cindy Singleton for your professionalism and helping me with my insurance, you're a really sweet person and professional thank you very much for your help you answered all my questions without delay, I couldn't get that from other insurance companies they all had a con about them and that just turned me off. Thank you again sincerely Barry Stang"
Profile photo of Richard Payton

Richard Payton

April 23, 2024

5  out of  5 rating by Richard Payton
"Shannon investigated a billing issue for me and found out that State Farm never received my check and my bank hasn't received the check for payment. She gave me a lot of good advice on how to handle this and she took care of everything for me. She is a joy to work with and an expert in all matters related to insurance. I am so glad that she is a part of Jeff's team and I absolutely love the way she helps us "senior citizens" when we have questions and/or need help !!! Brandy worked with me to get us setup on auto pay. She double checks all the details and is an expert on the computer. You couldn't ask for a nicer person to assist you and is a true professional."
Profile photo of Roger Rodriguez

Roger Rodriguez

April 19, 2024

5  out of  5 rating by Roger Rodriguez
"Great customer service"
Profile photo of Camille Sanders

Camille Sanders

April 19, 2024

5  out of  5 rating by Camille Sanders
"Katelyn is always friendly and professional; can’t recommend her highly enough! She goes out of her way to accommodate you. Your issue is her issue!"
Profile photo of Elizabeth Kelley

Elizabeth Kelley

April 19, 2024

5  out of  5 rating by Elizabeth Kelley
"I just want to let Mr Herman know what a gem of an employee he has. Erika went above and beyond to help me and even though I only spoke to her over the phone, I'll bet she was smiling while doing it! She made me feel like a valued customer and that is rare nowadays. Keep up the good work."
Profile photo of Pamela Cook

Pamela Cook

April 18, 2024

5  out of  5 rating by Pamela Cook
"Extremely helpful and very informative great job"
Profile photo of A VJ

A VJ

April 18, 2024

5  out of  5 rating by A VJ
"Outstanding service! Out of all the insurance companies I've had , they work the hardest to get me a lower rate and best service. thank you so much Kim! Definitely recommend to anyone in search of auto and home insurance."
Profile photo of Kyle Boughton

Kyle Boughton

April 16, 2024

5  out of  5 rating by Kyle Boughton
"Always have great and friendly service."
Profile photo of Helen Martin

Helen Martin

April 16, 2024

5  out of  5 rating by Helen Martin
"Working with Katelyn at State Farm has been easy. She was friendly, helpful and efficient."
Profile photo of Michael Barber

Michael Barber

April 15, 2024

5  out of  5 rating by Michael Barber
"Great experience and great rate. Kim was amazing and patient as we found the best policy that fit my budget."
Profile photo of Destiny Shell

Destiny Shell

April 15, 2024

5  out of  5 rating by Destiny Shell
"Kim was so great with explaining everything to me."
Profile photo of Aaron Murray

Aaron Murray

April 13, 2024

5  out of  5 rating by Aaron Murray
"A very nice and quick experience"
Profile photo of Babs Thom

Babs Thom

April 10, 2024

5  out of  5 rating by Babs Thom
"Katelyn was very helpful and professional with helping me today. Thanks. Barbara T."
Profile photo of Grenda Poole

Grenda Poole

April 9, 2024

5  out of  5 rating by Grenda Poole
"What an awesome experience with this agency.....Mrs. Kim Locke was outstanding and very helpful in finding the best quotes for my needs. I definitely will be recommending the company to others."
Profile photo of Adam Awada

Adam Awada

April 8, 2024

5  out of  5 rating by Adam Awada
"The best in the insurance game the best price very nice and sweet her name is Mrs kim thanks"
Profile photo of niqueta edwards

niqueta edwards

April 5, 2024

5  out of  5 rating by niqueta edwards
"Thanks Kim! You are awesome!! Outstanding job always providing me with excellent customer service!"
Profile photo of John Nevels

John Nevels

April 4, 2024

5  out of  5 rating by John Nevels
"Ms Kim Locke over there at Jeff Herman took care of me just in time! She found me the lowest possible rate and did it all with that winning smile of hers. Thanks, again Kim!"
Profile photo of Camille Dexter

Camille Dexter

April 3, 2024

5  out of  5 rating by Camille Dexter
"I appreciate the kind an helpful the agents was for me today..they got me what I wanted an has been in touch with me all week helping me decide on what was best for me an my car...really thank them dearly"
Profile photo of Samantha Bruner

Samantha Bruner

April 3, 2024

5  out of  5 rating by Samantha Bruner
"Kim Lock helped me figure out my life insurance policies, while being very understanding and patient. She spent nearly 2 hours on the phone with me, including me conference calling my in laws more then once to help me decide on the best coverage. She didn't try to oversell me on anything and just took time to explain my options and answer my MANY questions to get me to the right coverage to protect me and my family. I would recommend anyone looking into life insurance to speak with Kim about their options because she was pleasure to deal with."