State Farm® Insurance Agent Jeff Herman
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Reginald Brown
October 13, 2024
5
out of
5
rating by Reginald Brown
"Change my insurance yesterday because allstate kept going up. Google several insurances and State Farm came out the best. After talking to Kim I got what I wanted and save money on house and cars insurance. I hope to remain with State farm a long time."
We responded:
"Reginald, thank you for choosing us after your search! I'm glad Kim could assist you in finding the right coverage and saving on your home and auto insurance. We're happy to have you with us and look forward to serving you for many years. If you have any questions or need further assistance, our office is here to help! - Jeff Herman - State Farm Insurance Agent, Bartlett, TN"
Joyce Spitzer
October 9, 2024
5
out of
5
rating by Joyce Spitzer
"I have had very good experiences at Jeff Herman, State Farm. Erica has been pleasant and very helpful."
We responded:
"Joyce, thank you for sharing your positive experience with our office! I'm glad to hear that Erica has been both pleasant and helpful. We appreciate your feedback and look forward to continuing to assist you with your insurance needs. - Jeff Herman - State Farm Insurance Agent, Bartlett, TN"
Brandy Falk
October 9, 2024
5
out of
5
rating by Brandy Falk
"Kim was amazing! She was a very big help for me and my family. Thank you again Kim! :)"
We responded:
"Thank you, Brandy! I'm happy to hear that Kim was such a big help to you and your family. We appreciate your kind words and are always here to assist with any future needs. - Jeff Herman - State Farm Insurance Agent, Bartlett, TN"
basheer alkhadher
October 9, 2024
5
out of
5
rating by basheer alkhadher
"She is very nice and helpful"
We responded:
"Thank you, Basheer, for your review. I'm glad you found our team member nice and helpful. If you need any further assistance, we're here to help. - Jeff Herman - State Farm Insurance Agent, Bartlett, TN"
Lawrence Payne
October 9, 2024
5
out of
5
rating by Lawrence Payne
"Good"
We responded:
"Lawrence, thank you for the positive review! I'm happy you had a good experience with our office. If you ever need any assistance, feel free to reach out. - Jeff Herman - State Farm Insurance Agent, Bartlett, TN"
Brenda Bailey
October 4, 2024
5
out of
5
rating by Brenda Bailey
"Agent did excellent job covering for my agent, who was ill at home. Very helpful."
We responded:
"Brenda, Thank you for your kind words! I'm glad to hear that our team was able to step in and provide the assistance you needed while your agent was unavailable. We always strive to be helpful and ensure our clients are well taken care of. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Jeff Herman - State Farm Insurance Agent, Bartlett, TN"
Colby Dorris
September 25, 2024
5
out of
5
rating by Colby Dorris
"Katelyn does a tremendous job and is quick to adjust, all with a positive demeanor!"
We responded:
"Colby, thank you for your wonderful review! I'm happy to hear that Katelyn's quick adjustments and positive demeanor made a great impression. We're grateful to have her on our team. If you need any further assistance, feel free to reach out anytime. - Jeff Herman - State Farm Insurance Agent, Bartlett, TN"
Elizabeth Stevens
September 23, 2024
5
out of
5
rating by Elizabeth Stevens
"I've never had a bad experience when calling Jeff Herman's State Farm Office. Shannon was wonderful as always today."
We responded:
"Elizabeth, thank you for your wonderful review! I'm happy to hear that you've consistently had positive experiences with our office. Shannon is indeed a valuable part of our team, and I'm glad she could assist you so well today. If you ever need anything, don't hesitate to reach out. - Jeff Herman - State Farm Insurance Agent, Bartlett, TN"
George Clay
September 12, 2024
5
out of
5
rating by George Clay
"I’m grateful to be associated with Heather from State Farm Insurance. She is professional in providing my needs when looking for an insurance quote. Heather has been great on providing information and what I need to move forward with insurance for my vehicle."
We responded:
"George, thank you for your kind words! I'm glad Heather could assist you with your auto insurance needs. Her professionalism and dedication to providing clear information are truly appreciated. If you have any further questions or need assistance in the future, our office is here to help. - Jeff Herman - State Farm Insurance Agent, Bartlett, TN"
Reagan
August 22, 2024
1
out of
5
rating by Reagan
"Editing review for a THIRD and final time. I stick with my one star review. After speaking to Shannon who supposedly fixed everything, she fixed absolutely nothing. She did absolutely nothing in exchange for asking me to change my review on here. I thought she had fixed everything but the next month our bill was back to being $200 more than what was stated when we signed on with them. We canceled everything with them and I very much so discourage you from using these people. I’m not sure how State Farm is overall, but the people at this specific office are very dishonest and I wish I would’ve started recording our phone calls to prove so. Also we cancelled our renters policy before it ever went into effect. Was told by Shannon everything was canceled. Never even received a policy number for the insurance/ never showed up in the app. But we still keep receiving bills from them that are not going to be paid considering we cancelled while it was still pending. Once again just another lie from Shannon."
We responded:
"Thank you for taking the time to share your updated experience, Reagan! We are grateful for the opportunity to address your concerns and are pleased to hear that Shannon was able to provide clarity and exceptional service. We appreciate your feedback and hope to continue delivering a smooth and positive experience for you moving forward. - Jeff Herman - State Farm Insurance Agent, Bartlett, TN"
Frank Hemphill
August 12, 2024
5
out of
5
rating by Frank Hemphill
"I talked with Kim for about 15 minutes, and I am now a State Farm customer. I am saving half the money my old insurance company wanted to charge."
We responded:
"Hey Frank, Thanks for sharing your experience! I'm glad Kim could help you save so much on your insurance. Welcome to State Farm! If you need anything else, we're here for you. - Jeff Herman - State Farm Insurance Agent, Bartlett, TN"
Teresa Wolf
August 7, 2024
5
out of
5
rating by Teresa Wolf
"Polite, genuine, sweet, helpful, quick and easy"
We responded:
"Hey Teresa, Thank you for the review. I'm so glad you found our service so great! If you need anything else, we're here for you. - Jeff Herman - State Farm Insurance Agent, Bartlett, TN"
richard mattox
August 6, 2024
5
out of
5
rating by richard mattox
"Erica was very helpful in helping me pay an invoice for my Mortgagee. She followed up on emailing my receipt."
We responded:
"Hey Richard, Thanks for the awesome review! I'm glad Erica could help you with your invoice and follow up with your receipt. If you need anything else, we're here for you! - Jeff Herman - State Farm Insurance Agent, Bartlett, TN"
Nalanda Hunt
August 1, 2024
5
out of
5
rating by Nalanda Hunt
"I had a great experience with this company Katelyn was very helpful and professional looking forward to joining this amazing company"
We responded:
"Hi Nalanda! I'm so glad you had a great experience with us! Katelyn is indeed a valuable part of our team, and we're happy she could assist you professionally. We're looking forward to having you join our amazing company! If you have any questions or need further assistance, feel free to reach out. - Jeff Herman - State Farm Insurance Agent, Bartlett, TN"
Andrew Watson
July 31, 2024
5
out of
5
rating by Andrew Watson
"perfect"
We responded:
"Hey Andrew, thanks for the awesome review! I'm glad you had a perfect experience with us! - Jeff Herman - State Farm Insurance Agent, Bartlett, TN"
Cordell Evans
July 30, 2024
5
out of
5
rating by Cordell Evans
"Excellent and efficient. Such an easy and wonderful experience. Kim is great! I'm so blessed to have chosen State Farm"
We responded:
"We love seeing five-stars, Cordell! Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance. - Jeff Herman - State Farm Insurance Agent"
destiny paskel
July 26, 2024
5
out of
5
rating by destiny paskel
"Very kind and helpful"
We responded:
"Hi Destiny! Thanks for the awesome review! I'm so happy you found our team kind and helpful. If you ever need anything else, we're here for you! - Jeff Herman - State Farm Insurance Agent, Bartlett, TN"
Thomika Craig
July 25, 2024
5
out of
5
rating by Thomika Craig
"Thank you so much Kim you were very professional and have great customer service I was very happy with the Service and the quote was excellent"
We responded:
"Hi Thomika, thanks a lot for your awesome review! I'm so glad to hear that Kim provided you with professional service and an excellent quote. We're happy you had a great experience with us. If you need anything else, feel free to reach out anytime! - Jeff Herman - State Farm Insurance Agent, Bartlett, TN"
Karen Campochiaro
July 23, 2024
5
out of
5
rating by Karen Campochiaro
"I was pleasantly surprised with my experience today with State Farm. Kim was awesome… so thankful for your help today!"
We responded:
"Hey Karen, I'm so glad you had a great experience with us today! Kim is indeed awesome, and I'm grateful she could help you out. If you need anything else, don't hesitate to reach out! - Jeff Herman - State Farm Insurance Agent, Bartlett, TN"
Keshia Cole
July 19, 2024
5
out of
5
rating by Keshia Cole
"Heather was so helpful and understanding. Thank you"
We responded:
"Hey Keshia, I'm so happy to hear Heather was helpful and understanding! Thanks for the awesome review! - Jeff Herman - State Farm Insurance Agent, Bartlett, TN"
Malik R. Pridgeon
July 18, 2024
5
out of
5
rating by Malik R. Pridgeon
"Phenomenal agents! From Cindy to Katelyn, these folks will do everything they can to provide you with excellent customer service. Look no further, State Farm has you covered!!"
We responded:
"Hi Malik, thank you so much for your fantastic review!!! We're so happy to know that Cindy and Katelyn provided you with excellent customer service! Our team is dedicated to making sure you have the best experience possible. If you ever need anything else, don't hesitate to reach out. We're here for you! - Jeff Herman - State Farm Insurance Agent, Bartlett, TN"
Carrie Smith
July 18, 2024
5
out of
5
rating by Carrie Smith
"Heather was great and helpful. She did all the work and found me better prices and better policies!"
We responded:
"Hi Carrie, I'm so glad to hear that Heather was able to assist you and find better prices and policies! We truly appreciate your positive feedback and are happy to have Heather on our team. If you need any further assistance or have any questions, please don't hesitate to reach out! - Jeff Herman - State Farm Insurance Agent, Bartlett, TN"
Brad Floyd
July 18, 2024
5
out of
5
rating by Brad Floyd
"Without a doubt my team is the best."
We responded:
"Hi Brad! Thank you for the fantastic review! I'm so happy to hear that you think our team is the best! We're always here to help with any of your insurance needs. - Jeff Herman - State Farm Insurance Agent, Bartlett, TN"
Gwennie Seaton
July 18, 2024
5
out of
5
rating by Gwennie Seaton
"I really appreciate Katelyn reaching out to me to review my policies. She was so efficient and listened to all of my concerns and even offered suggestions. She sent me a follow up email that reassured me on each policy and coverage. Thank you!!!"
We responded:
"Gwennie, thank you! We appreciate you taking the time to leave a shout out for Erika. Please don't hesitate to reach out if you need anything. "
Robert Irvin
July 17, 2024
3
out of
5
rating by Robert Irvin
"Good"
We responded:
"Thank you for your feedback, Robert! We're glad you found our service good. If there's anything specific we can do to improve your experience, please let us know. We're here to help with any questions or concerns you might have!"