State Farm® Insurance Agent Jeff Herman
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Michelle Rivers
December 18, 2024
5
out of
5
rating by Michelle Rivers
"Heather is God sent. She went above and beyond to make sure that all my needs from State Farm was met. Her customer service and her politeness is unmatched."
We responded:
"Thank you, Michelle! I'm so glad to hear about your positive experience with Heather. Her dedication to meeting your needs and providing exceptional service is truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
Alissa Lloyd
December 7, 2024
5
out of
5
rating by Alissa Lloyd
"I have been with State Farm off and on since I was a teen and hands down I must say they are the best company around. Jeff and his team Kim, Brandy, and Cheryl are always there when you need them and always willing to go the extra mile. They make you feel like family and not just a customer. I am fortunate to have met such genuine and caring people."
We responded:
"Alissa, thank you so much for your kind words and for being a loyal State Farm customer over the years! I'm glad to hear that you feel like part of our family. Kim, Brandy, Cheryl, and our office truly appreciate your recognition of our efforts. We're always here to help and go the extra mile for you. If you ever need anything, don't hesitate to reach out. Thanks again for your support!"
niqueta edwards
November 27, 2024
5
out of
5
rating by niqueta edwards
"Thanks Kim! You are awesome!! Outstanding job always providing me with excellent customer service!"
We responded:
"Thank you, Niqueta! Your positive feedback is truly appreciated. I'm delighted to hear that you are pleased with the excellent customer service provided by our team. - Jeff Herman - State Farm Insurance Agent, Bartlett, TN"
Taylar Harris
November 13, 2024
5
out of
5
rating by Taylar Harris
"Agent Kim Locke assisted me and she was absolutely amazing and patient!! 5 STARS!!!!"
We responded:
"Taylar, thank you for sharing your experience! I'm glad to hear that Kim provided such amazing and patient assistance. We truly appreciate your 5-star rating and your kind words about our team. If you need any further assistance, don't hesitate to reach out. - Jeff Herman - State Farm Insurance Agent, Bartlett, TN"
Daniel M4
November 5, 2024
5
out of
5
rating by Daniel M4
"Heather Winters was super helpful and open about everything dont hesitate to contact her directly to get a great quote !"
We responded:
"Daniel, thank you for your wonderful review! I'm glad to hear Heather was so helpful and transparent with you. We appreciate your recommendation and are always here to assist with any future needs. - Jeff Herman - State Farm Insurance Agent, Bartlett, TN"
Joey Crawford
October 28, 2024
5
out of
5
rating by Joey Crawford
"Kim was a pleasure to work with and had everything taken care of in just a few short minutes."
We responded:
"Kim is indeed wonderful to work with! I'm glad she could assist you so efficiently. We appreciate your feedback and look forward to helping you with any future needs. - Jeff Herman - State Farm Insurance Agent, Bartlett, TN"
Reginald Brown
October 13, 2024
5
out of
5
rating by Reginald Brown
"Change my insurance yesterday because allstate kept going up. Google several insurances and State Farm came out the best. After talking to Kim I got what I wanted and save money on house and cars insurance. I hope to remain with State farm a long time."
We responded:
"Reginald, thank you for choosing us after your search! I'm glad Kim could assist you in finding the right coverage and saving on your home and auto insurance. We're happy to have you with us and look forward to serving you for many years. If you have any questions or need further assistance, our office is here to help! - Jeff Herman - State Farm Insurance Agent, Bartlett, TN"
Joyce Spitzer
October 9, 2024
5
out of
5
rating by Joyce Spitzer
"I have had very good experiences at Jeff Herman, State Farm. Erica has been pleasant and very helpful."
We responded:
"Joyce, thank you for sharing your positive experience with our office! I'm glad to hear that Erica has been both pleasant and helpful. We appreciate your feedback and look forward to continuing to assist you with your insurance needs. - Jeff Herman - State Farm Insurance Agent, Bartlett, TN"
Brandy Falk
October 9, 2024
5
out of
5
rating by Brandy Falk
"Kim was amazing! She was a very big help for me and my family. Thank you again Kim! :)"
We responded:
"Thank you, Brandy! I'm happy to hear that Kim was such a big help to you and your family. We appreciate your kind words and are always here to assist with any future needs. - Jeff Herman - State Farm Insurance Agent, Bartlett, TN"
basheer alkhadher
October 9, 2024
5
out of
5
rating by basheer alkhadher
"She is very nice and helpful"
We responded:
"Thank you, Basheer, for your review. I'm glad you found our team member nice and helpful. If you need any further assistance, we're here to help. - Jeff Herman - State Farm Insurance Agent, Bartlett, TN"
Lawrence Payne
October 9, 2024
5
out of
5
rating by Lawrence Payne
"Good"
We responded:
"Lawrence, thank you for the positive review! I'm happy you had a good experience with our office. If you ever need any assistance, feel free to reach out. - Jeff Herman - State Farm Insurance Agent, Bartlett, TN"
Brenda Bailey
October 4, 2024
5
out of
5
rating by Brenda Bailey
"Agent did excellent job covering for my agent, who was ill at home. Very helpful."
We responded:
"Brenda, Thank you for your kind words! I'm glad to hear that our team was able to step in and provide the assistance you needed while your agent was unavailable. We always strive to be helpful and ensure our clients are well taken care of. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Jeff Herman - State Farm Insurance Agent, Bartlett, TN"
Colby Dorris
September 25, 2024
5
out of
5
rating by Colby Dorris
"Katelyn does a tremendous job and is quick to adjust, all with a positive demeanor!"
We responded:
"Colby, thank you for your wonderful review! I'm happy to hear that Katelyn's quick adjustments and positive demeanor made a great impression. We're grateful to have her on our team. If you need any further assistance, feel free to reach out anytime. - Jeff Herman - State Farm Insurance Agent, Bartlett, TN"
Elizabeth Stevens
September 23, 2024
5
out of
5
rating by Elizabeth Stevens
"I've never had a bad experience when calling Jeff Herman's State Farm Office. Shannon was wonderful as always today."
We responded:
"Elizabeth, thank you for your wonderful review! I'm happy to hear that you've consistently had positive experiences with our office. Shannon is indeed a valuable part of our team, and I'm glad she could assist you so well today. If you ever need anything, don't hesitate to reach out. - Jeff Herman - State Farm Insurance Agent, Bartlett, TN"
George Clay
September 12, 2024
5
out of
5
rating by George Clay
"I’m grateful to be associated with Heather from State Farm Insurance. She is professional in providing my needs when looking for an insurance quote. Heather has been great on providing information and what I need to move forward with insurance for my vehicle."
We responded:
"George, thank you for your kind words! I'm glad Heather could assist you with your auto insurance needs. Her professionalism and dedication to providing clear information are truly appreciated. If you have any further questions or need assistance in the future, our office is here to help. - Jeff Herman - State Farm Insurance Agent, Bartlett, TN"
Reagan
August 22, 2024
1
out of
5
rating by Reagan
"Editing review for a THIRD and final time. I stick with my one star review. After speaking to Shannon who supposedly fixed everything, she fixed absolutely nothing. She did absolutely nothing in exchange for asking me to change my review on here. I thought she had fixed everything but the next month our bill was back to being $200 more than what was stated when we signed on with them. We canceled everything with them and I very much so discourage you from using these people. I’m not sure how State Farm is overall, but the people at this specific office are very dishonest and I wish I would’ve started recording our phone calls to prove so. Also we cancelled our renters policy before it ever went into effect. Was told by Shannon everything was canceled. Never even received a policy number for the insurance/ never showed up in the app. But we still keep receiving bills from them that are not going to be paid considering we cancelled while it was still pending. Once again just another lie from Shannon."
We responded:
"Thank you for taking the time to share your updated experience, Reagan! We are grateful for the opportunity to address your concerns and are pleased to hear that Shannon was able to provide clarity and exceptional service. We appreciate your feedback and hope to continue delivering a smooth and positive experience for you moving forward. - Jeff Herman - State Farm Insurance Agent, Bartlett, TN"
Frank Hemphill
August 12, 2024
5
out of
5
rating by Frank Hemphill
"I talked with Kim for about 15 minutes, and I am now a State Farm customer. I am saving half the money my old insurance company wanted to charge."
We responded:
"Hey Frank, Thanks for sharing your experience! I'm glad Kim could help you save so much on your insurance. Welcome to State Farm! If you need anything else, we're here for you. - Jeff Herman - State Farm Insurance Agent, Bartlett, TN"
Teresa Wolf
August 7, 2024
5
out of
5
rating by Teresa Wolf
"Polite, genuine, sweet, helpful, quick and easy"
We responded:
"Hey Teresa, Thank you for the review. I'm so glad you found our service so great! If you need anything else, we're here for you. - Jeff Herman - State Farm Insurance Agent, Bartlett, TN"
richard mattox
August 6, 2024
5
out of
5
rating by richard mattox
"Erica was very helpful in helping me pay an invoice for my Mortgagee. She followed up on emailing my receipt."
We responded:
"Hey Richard, Thanks for the awesome review! I'm glad Erica could help you with your invoice and follow up with your receipt. If you need anything else, we're here for you! - Jeff Herman - State Farm Insurance Agent, Bartlett, TN"
Andrew Watson
July 31, 2024
5
out of
5
rating by Andrew Watson
"perfect"
We responded:
"Hey Andrew, thanks for the awesome review! I'm glad you had a perfect experience with us! - Jeff Herman - State Farm Insurance Agent, Bartlett, TN"
Cordell Evans
July 30, 2024
5
out of
5
rating by Cordell Evans
"Excellent and efficient. Such an easy and wonderful experience. Kim is great! I'm so blessed to have chosen State Farm"
We responded:
"We love seeing five-stars, Cordell! Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance. - Jeff Herman - State Farm Insurance Agent"
destiny paskel
July 26, 2024
5
out of
5
rating by destiny paskel
"Very kind and helpful"
We responded:
"Hi Destiny! Thanks for the awesome review! I'm so happy you found our team kind and helpful. If you ever need anything else, we're here for you! - Jeff Herman - State Farm Insurance Agent, Bartlett, TN"
Thomika Craig
July 25, 2024
5
out of
5
rating by Thomika Craig
"Thank you so much Kim you were very professional and have great customer service I was very happy with the Service and the quote was excellent"
We responded:
"Hi Thomika, thanks a lot for your awesome review! I'm so glad to hear that Kim provided you with professional service and an excellent quote. We're happy you had a great experience with us. If you need anything else, feel free to reach out anytime! - Jeff Herman - State Farm Insurance Agent, Bartlett, TN"
Karen Campochiaro
July 23, 2024
5
out of
5
rating by Karen Campochiaro
"I was pleasantly surprised with my experience today with State Farm. Kim was awesome… so thankful for your help today!"
We responded:
"Hey Karen, I'm so glad you had a great experience with us today! Kim is indeed awesome, and I'm grateful she could help you out. If you need anything else, don't hesitate to reach out! - Jeff Herman - State Farm Insurance Agent, Bartlett, TN"
Keshia Cole
July 19, 2024
5
out of
5
rating by Keshia Cole
"Heather was so helpful and understanding. Thank you"
We responded:
"Hey Keshia, I'm so happy to hear Heather was helpful and understanding! Thanks for the awesome review! - Jeff Herman - State Farm Insurance Agent, Bartlett, TN"