State Farm® Insurance Agent Jeff Herman
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Earnest Smith
January 21, 2025
5
out of
5
rating by Earnest Smith
"Heather was so polite and professional. She answered all of my questions. Like a good neighbor, she was there."
We responded:
"Thank you, Earnest, for the fantastic 5-star rating! I'm happy to know that you had a positive experience with our services. If you ever have any questions or need assistance in the future, feel free to reach out to our office. We're here to help!"
corry rice
January 17, 2025
5
out of
5
rating by corry rice
"This company is a pleasure to work with Mrs. Kimberly Locke made it very easy was patient and explained where I could understand while getting my rate down to what I wanted and needed. Thank you again"
We responded:
"I'm so glad to hear you had a positive experience with our team, Corry! Kimberly's dedication to making the process easy and understandable is truly appreciated. It's wonderful that she was able to help you find the rate you wanted. Thank you for sharing your experience, and feel free to reach out if you need anything else!"
Julie Jones
January 17, 2025
5
out of
5
rating by Julie Jones
"Pleasant to speak with. Informative and helpful Thank You!"
We responded:
"Thank you, Julie! I'm glad you found our conversation pleasant and informative. We're here to help with any questions or needs you might have. Feel free to reach out anytime!"
Michael Salsberry
January 15, 2025
5
out of
5
rating by Michael Salsberry
"Customer service of the highest order."
We responded:
"Thank you, Michael, for your fantastic feedback! I'm happy to know that you experienced top-notch customer service with us. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
Ken Knies
January 11, 2025
5
out of
5
rating by Ken Knies
"Heather handled her part of the insurance process with excellence. She was kind and very informative."
We responded:
"Thank you, Ken, for your wonderful feedback! I'm happy to hear that Heather provided you with excellent service and was both kind and informative. Our team is dedicated to ensuring a smooth insurance process, and it's great to know Heather made a positive impact. If you have any further questions or need assistance, feel free to reach out to our office. We're here to help!"
Ronnie Wallace
January 10, 2025
5
out of
5
rating by Ronnie Wallace
"Thanks, Heather"
We responded:
"We're so happy to know that Heather made a positive impact on your experience, Ronnie! If you ever need further assistance or have any questions, feel free to reach out to our office. We're here to help!"
James Baker
January 6, 2025
5
out of
5
rating by James Baker
"Friendly and profession,Thank you to Kimberly Locke and Jeff Herman-State Farm Insurance Agents"
We responded:
"Your welcome, James! We are glad we were able to help! Thank you for taking the time to share your experience with out agency, James!"
Gaston Scott
December 31, 2024
4
out of
5
rating by Gaston Scott
"Good."
We responded:
"Thank you, Gaston, for your feedback! I'm glad to know you had a positive experience. If you have any questions or need further assistance, feel free to reach out."
Terry Gianaroli
December 31, 2024
5
out of
5
rating by Terry Gianaroli
"Great experience. Shannon is super sweet and very knowledgeable."
We responded:
"Thank you, Terry, for sharing your wonderful experience! I'm glad to hear that Shannon's kindness and expertise had a positive impact. If you have any questions or need additional assistance, please don't hesitate to contact our office. We're here to help!"
Anne Denniston
December 28, 2024
5
out of
5
rating by Anne Denniston
"Katelyn Blankinship was very helpful, letting me know what I needed to send her to make a change on Dolores Tierce car insurance to cover the chariot which has been added to her car."
We responded:
"Anne, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Katelyn cares a lot about our customers."
Michelle Rivers
December 18, 2024
5
out of
5
rating by Michelle Rivers
"Heather is God sent. She went above and beyond to make sure that all my needs from State Farm was met. Her customer service and her politeness is unmatched."
We responded:
"Thank you, Michelle! I'm so glad to hear about your positive experience with Heather. Her dedication to meeting your needs and providing exceptional service is truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
Alissa Lloyd
December 7, 2024
5
out of
5
rating by Alissa Lloyd
"I have been with State Farm off and on since I was a teen and hands down I must say they are the best company around. Jeff and his team Kim, Brandy, and Cheryl are always there when you need them and always willing to go the extra mile. They make you feel like family and not just a customer. I am fortunate to have met such genuine and caring people."
We responded:
"Alissa, thank you so much for your kind words and for being a loyal State Farm customer over the years! I'm glad to hear that you feel like part of our family. Kim, Brandy, Cheryl, and our office truly appreciate your recognition of our efforts. We're always here to help and go the extra mile for you. If you ever need anything, don't hesitate to reach out. Thanks again for your support!"
niqueta edwards
November 27, 2024
5
out of
5
rating by niqueta edwards
"Thanks Kim! You are awesome!! Outstanding job always providing me with excellent customer service!"
We responded:
"Thank you, Niqueta! Your positive feedback is truly appreciated. I'm delighted to hear that you are pleased with the excellent customer service provided by our team. - Jeff Herman - State Farm Insurance Agent, Bartlett, TN"
Taylar Harris
November 13, 2024
5
out of
5
rating by Taylar Harris
"Agent Kim Locke assisted me and she was absolutely amazing and patient!! 5 STARS!!!!"
We responded:
"Taylar, thank you for sharing your experience! I'm glad to hear that Kim provided such amazing and patient assistance. We truly appreciate your 5-star rating and your kind words about our team. If you need any further assistance, don't hesitate to reach out. - Jeff Herman - State Farm Insurance Agent, Bartlett, TN"
Daniel M4
November 5, 2024
5
out of
5
rating by Daniel M4
"Heather Winters was super helpful and open about everything dont hesitate to contact her directly to get a great quote !"
We responded:
"Daniel, thank you for your wonderful review! I'm glad to hear Heather was so helpful and transparent with you. We appreciate your recommendation and are always here to assist with any future needs. - Jeff Herman - State Farm Insurance Agent, Bartlett, TN"
Joey Crawford
October 28, 2024
5
out of
5
rating by Joey Crawford
"Kim was a pleasure to work with and had everything taken care of in just a few short minutes."
We responded:
"Kim is indeed wonderful to work with! I'm glad she could assist you so efficiently. We appreciate your feedback and look forward to helping you with any future needs. - Jeff Herman - State Farm Insurance Agent, Bartlett, TN"
Reginald Brown
October 13, 2024
5
out of
5
rating by Reginald Brown
"Change my insurance yesterday because allstate kept going up. Google several insurances and State Farm came out the best. After talking to Kim I got what I wanted and save money on house and cars insurance. I hope to remain with State farm a long time."
We responded:
"Reginald, thank you for choosing us after your search! I'm glad Kim could assist you in finding the right coverage and saving on your home and auto insurance. We're happy to have you with us and look forward to serving you for many years. If you have any questions or need further assistance, our office is here to help! - Jeff Herman - State Farm Insurance Agent, Bartlett, TN"
Joyce Spitzer
October 9, 2024
5
out of
5
rating by Joyce Spitzer
"I have had very good experiences at Jeff Herman, State Farm. Erica has been pleasant and very helpful."
We responded:
"Joyce, thank you for sharing your positive experience with our office! I'm glad to hear that Erica has been both pleasant and helpful. We appreciate your feedback and look forward to continuing to assist you with your insurance needs. - Jeff Herman - State Farm Insurance Agent, Bartlett, TN"
Brandy Falk
October 9, 2024
5
out of
5
rating by Brandy Falk
"Kim was amazing! She was a very big help for me and my family. Thank you again Kim! :)"
We responded:
"Thank you, Brandy! I'm happy to hear that Kim was such a big help to you and your family. We appreciate your kind words and are always here to assist with any future needs. - Jeff Herman - State Farm Insurance Agent, Bartlett, TN"
basheer alkhadher
October 9, 2024
5
out of
5
rating by basheer alkhadher
"She is very nice and helpful"
We responded:
"Thank you, Basheer, for your review. I'm glad you found our team member nice and helpful. If you need any further assistance, we're here to help. - Jeff Herman - State Farm Insurance Agent, Bartlett, TN"
Lawrence Payne
October 9, 2024
5
out of
5
rating by Lawrence Payne
"Good"
We responded:
"Lawrence, thank you for the positive review! I'm happy you had a good experience with our office. If you ever need any assistance, feel free to reach out. - Jeff Herman - State Farm Insurance Agent, Bartlett, TN"
Brenda Bailey
October 4, 2024
5
out of
5
rating by Brenda Bailey
"Agent did excellent job covering for my agent, who was ill at home. Very helpful."
We responded:
"Brenda, Thank you for your kind words! I'm glad to hear that our team was able to step in and provide the assistance you needed while your agent was unavailable. We always strive to be helpful and ensure our clients are well taken care of. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Jeff Herman - State Farm Insurance Agent, Bartlett, TN"
Colby Dorris
September 25, 2024
5
out of
5
rating by Colby Dorris
"Katelyn does a tremendous job and is quick to adjust, all with a positive demeanor!"
We responded:
"Colby, thank you for your wonderful review! I'm happy to hear that Katelyn's quick adjustments and positive demeanor made a great impression. We're grateful to have her on our team. If you need any further assistance, feel free to reach out anytime. - Jeff Herman - State Farm Insurance Agent, Bartlett, TN"
Elizabeth Stevens
September 23, 2024
5
out of
5
rating by Elizabeth Stevens
"I've never had a bad experience when calling Jeff Herman's State Farm Office. Shannon was wonderful as always today."
We responded:
"Elizabeth, thank you for your wonderful review! I'm happy to hear that you've consistently had positive experiences with our office. Shannon is indeed a valuable part of our team, and I'm glad she could assist you so well today. If you ever need anything, don't hesitate to reach out. - Jeff Herman - State Farm Insurance Agent, Bartlett, TN"
George Clay
September 12, 2024
5
out of
5
rating by George Clay
"I’m grateful to be associated with Heather from State Farm Insurance. She is professional in providing my needs when looking for an insurance quote. Heather has been great on providing information and what I need to move forward with insurance for my vehicle."
We responded:
"George, thank you for your kind words! I'm glad Heather could assist you with your auto insurance needs. Her professionalism and dedication to providing clear information are truly appreciated. If you have any further questions or need assistance in the future, our office is here to help. - Jeff Herman - State Farm Insurance Agent, Bartlett, TN"