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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Malik R. Pridgeon

July 18, 2024

5  out of  5 rating by Malik R. Pridgeon
"Phenomenal agents! From Cindy to Katelyn, these folks will do everything they can to provide you with excellent customer service. Look no further, State Farm has you covered!!"
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Carrie Smith

July 18, 2024

5  out of  5 rating by Carrie Smith
"Heather was great and helpful. She did all the work and found me better prices and better policies!"
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Brad Floyd

July 18, 2024

5  out of  5 rating by Brad Floyd
"Without a doubt my team is the best."
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Gwennie Seaton

July 18, 2024

5  out of  5 rating by Gwennie Seaton
"I really appreciate Katelyn reaching out to me to review my policies. She was so efficient and listened to all of my concerns and even offered suggestions. She sent me a follow up email that reassured me on each policy and coverage. Thank you!!!"
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Robert Irvin

July 17, 2024

3  out of  5 rating by Robert Irvin
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Max James Breaze

July 11, 2024

5  out of  5 rating by Max James Breaze
"Nice & friendly"
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Camille Sanders

July 10, 2024

5  out of  5 rating by Camille Sanders
"Katelyn is always friendly and professional; can’t recommend her highly enough! She goes out of her way to accommodate you. Your issue is her issue!"
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James Mea

July 9, 2024

5  out of  5 rating by James Mea
"Heather Winters, Knowledgeable, precise, on time, concise and accurate. Answered all the questions I had and didn’t try to sell me anything so didn’t want."
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Patricia Puryear

July 2, 2024

5  out of  5 rating by Patricia Puryear
"Wow I'm very pleased and with savings that I am receiving thank you so much Katelyn."
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July 1, 2024

5  out of  5 rating by Steve
"Very nice people"
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diane dixon

June 26, 2024

5  out of  5 rating by diane dixon
"Erika is awesome! She is always able to answer my questions and is warm and friendly. It is a wonderful change from the norm to be able to call a business, have a real live person answer and to top it off is extremely helpful. State farm, take care of this employee because she is s true gem!"
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Evelyn Hollingsworth

June 18, 2024

5  out of  5 rating by Evelyn Hollingsworth
"I had an excelent experience with Insurance Rep Kim Locke for all my insurance needs. She took care of helping me with my Auto and Home Owners Insurance. She answered all my questions and I would feel good about calling on her for any help I might need. Thank you Kim."
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amber letbetter

June 18, 2024

5  out of  5 rating by amber letbetter
"After receiving the unfortunate news that my homeowner's insurance premium was doubling, I began the process of looking for new insurance. I reached out to several companies, however the Jeff Herman State Farm team (particularly Kim Locke) proved to be the most responsive and professional. State Farm Agent, Kim Locke reached out to me within 24 hours of my inquiry. We spoke on the phone about my needs and there were quotes in my email inbox within the hour. She was prompt to our next-day connect and has helped me switch over to State Farm. Thank you Kim!!"
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Kyle Boughton

June 18, 2024

5  out of  5 rating by Kyle Boughton
"Always have fast, great, and friendly service."
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Jetta Marie

June 13, 2024

5  out of  5 rating by Jetta Marie
"Kim Locke very helpful and very thorough . If are you looking for good insurance needs and or quotes this is who you would want to talk to . Thank you so much Kim ."
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Katie Scott

June 4, 2024

5  out of  5 rating by Katie Scott
"Taken care of quickly and efficiently. Very pleasant and friendly. That makes a difference. 😀. We were very pleased with our meeting."
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May 30, 2024

5  out of  5 rating by Meme
"Exactly service quick and fast"
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Margaret Goodson

May 28, 2024

5  out of  5 rating by Margaret Goodson
"Cindy provided excellent customer service."
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Terrance Cartwright

May 25, 2024

5  out of  5 rating by Terrance Cartwright
"The best place for all your insurance needs. Make sure to ask for Kim Locke. She will beat all competors rates! Kim provides top notch service with the lowest prices around. Kim is amazing..very friendly, knowledgeable, and can answer any question. I highly recommend working with Kim!"
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David Njoroge

May 17, 2024

5  out of  5 rating by David Njoroge
"Very smooth experience working with Vivian. Great rates for home and auto insurance. Highly recommend!"
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Sharetta Williams

May 16, 2024

5  out of  5 rating by Sharetta Williams
"Thank you so much Kim Locke for your excellent service, patience, and consideration with assisting me with my insurance needs, leaving me very happy with an affordable auto insurance. Hope to do more business in the future."
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Bee Stang

May 15, 2024

5  out of  5 rating by Bee Stang
"Thank you Cindy Singleton for your professionalism and helping me with my insurance, you're a really sweet person and professional thank you very much for your help you answered all my questions without delay, I couldn't get that from other insurance companies they all had a con about them and that just turned me off. Thank you again sincerely Barry Stang"
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Alex Martin

May 9, 2024

5  out of  5 rating by Alex Martin
"Brandy was AWESOME! she helped me out and gave me all the info i needed extremely fast. and she’s always so sweet!"
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John Doe

May 7, 2024

5  out of  5 rating by John Doe
"Been with State Farm for over 20 years. Jeff and his team have been most helpful whenever I required assistance. My recent accident claim in 3/24 was handled extremely well and helped make an unpleasant situation bearable. All my questions were answered and follow up calls were prompt. A special thanks to Erika for providing outstanding customer service. C. Miller"
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Mary Honey

May 5, 2024

5  out of  5 rating by Mary Honey
"Erica and Brandy are smart, good people that have integrity. I trust them."