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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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mark parrish

March 18, 2024

5  out of  5 rating by mark parrish
"Katelyn was very pleasant and helpful with all my questions. I look forward to building a working relationship with all future concerns or questions."
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Camille Sanders

March 17, 2024

5  out of  5 rating by Camille Sanders
"Katelyn is always friendly and professional; can’t recommend her highly enough!"
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laura burns

March 14, 2024

5  out of  5 rating by laura burns
"Kim helped me get my policy all together! I couldn't have asked for a better person to help me!"
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Elizabeth M

March 14, 2024

5  out of  5 rating by Elizabeth M
"Cindy is amazing! Such a kind person to talk to, and ever so helpful! She will certainly make sure all your needs are met"
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Yessica Selene

March 12, 2024

5  out of  5 rating by Yessica Selene
"Super nice and gave me the best price out there while still giving me the coverage I need! Couldn’t recommend enough!"
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debbie elmore

March 7, 2024

5  out of  5 rating by debbie elmore
"Brandy and Katelyn (not sure if I spelled her name correctly) have been absolutely wonderful in every situation we have encountered! They have gone above and beyond to make sure we received the best care! They deserve 10 stars!!"
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Jenny Butler

March 6, 2024

5  out of  5 rating by Jenny Butler
"Have dealt with them for about 35 years. Excellent service, wonderful staff. They really take care of their customers. Thanks Erika and Brandy."
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Anne Denniston

March 5, 2024

5  out of  5 rating by Anne Denniston
"Katelyn Blankinship was very helpful, letting me know what I needed to send her to make a change on Dolores Tierce car insurance to cover the chariot which has been added to her car."
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Courtney Cunningham

March 4, 2024

5  out of  5 rating by Courtney Cunningham
"Kim Locke is a knowledgeable and helpful insurance rep. I have found all the staff at Jeff Herman State Farm are like that."
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Ieasha Ward

February 29, 2024

5  out of  5 rating by Ieasha Ward
"Loved the customer service. This is a Great company. Cindy singleton is the best she was very helpful to me as a new customer."
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Rabah Lutfi

February 27, 2024

5  out of  5 rating by Rabah Lutfi
"Very satisfied with the great service"
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Dachsie Gal

February 26, 2024

5  out of  5 rating by Dachsie Gal
"Worked with Kim Locke, who was fantastic! Making the change was easy, and Kim was a wiz at answering my questions and quickly replied to me, as well. Highly recommend!"
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Kelly Jones

February 23, 2024

5  out of  5 rating by Kelly Jones
"Staff is always ready to assist. They are always informative and willing to answer any questions."
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Liesl Danley

February 16, 2024

5  out of  5 rating by Liesl Danley
"Brandy, with the Jeff Herman office of State Farm, is wonderful! Quickly responds to any questions or any of my insurance needs! Thankful to have that kind of service!"
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Valenicia price

February 15, 2024

5  out of  5 rating by Valenicia price
"Cindy was awesome and such a pleasure to work with! Excellent customer service is hard to find these days and she definitely deserves 10 stars!"
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Gwennie Seaton

February 13, 2024

5  out of  5 rating by Gwennie Seaton
"A big thanks to Erika today! She went beyond my request and helped me to easily understand details of my policy. Yay Erika!"
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Sicol Royal Eats #SRE

February 13, 2024

5  out of  5 rating by Sicol Royal Eats #SRE
"Kim Locke was very informative and helpful. I’m so grateful to have her as my representative. State Farm offered me the best quote with everything that I needed in my policy."
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Marian Tolliver

February 12, 2024

5  out of  5 rating by Marian Tolliver
"Prompt service, request was answered"
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Shalyn Webb

February 8, 2024

5  out of  5 rating by Shalyn Webb
"Cindy was outstanding and provided great customer service. Thank you ,Cindy!"
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Brittney Sherrill

February 1, 2024

5  out of  5 rating by Brittney Sherrill
"Very patient, professional and educated/explained everything concerning my policy."
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Charlotte Chambers

January 28, 2024

5  out of  5 rating by Charlotte Chambers
"Erica was very pleasant and helpful . Good information, Enjoyed the call."
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Amplified Electrical Services LLC

January 26, 2024

5  out of  5 rating by Amplified Electrical Services LLC
"Erika provided the COI I needed quickly. This really assists me to complete the task I'm working on in a timely manner. It also helps the business I'm doing business with."
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David Griffith

January 26, 2024

5  out of  5 rating by David Griffith
"They do a fabulous job helping their customers."
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Richard Payton

January 23, 2024

5  out of  5 rating by Richard Payton
"Shannon investigated a billing issue for me and found out that State Farm never received my check and my bank hasn't received the check for payment. She gave me a lot of good advice on how to handle this and she took care of everything for me. She is a joy to work with and an expert in all matters related to insurance. I am so glad that she is a part of Jeff's team and I absolutely love the way she helps us "senior citizens" when we have questions and/or need help !!!"
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Cortney Livingston

January 18, 2024

5  out of  5 rating by Cortney Livingston
"Vivian is very helpful with answering my question and helping me lower my car insurance!"