State Farm® Insurance Agent Jeff Herman

"Great Company and they will keep you informed if your premiums need to be updated or if any changes are made with the insurance company regarding your insurance policy.
Contact Erika or Courtney for any information regarding your car or Home insurance needs!"

"Received information promptly"

"Tanner was very helpful and informative with our phone calls and texts. He was also very fast at getting back to me with any questions I had."

"Kim was an absolute pleasure to work with."

"Incredible customer service. The team always responds quickly and professionally. Very attentive and competitive pricing. Would recommend to anyone looking to move insurance providers/agents."

"Thank you Tanner for an easy experience."

"I don’t take the time to write reviews often, but when someone delivers exceptional service, it deserves to be recognized—and HEATHER WINTERS at State Farm absolutely does.

From the very beginning, Heather set herself apart. Before working with her, I reached out to five other insurance companies and consistently felt rushed, dismissed, and left with unanswered questions. Heather was the complete opposite. She was patient, thorough, and genuinely committed to making sure I understood every detail. No matter how many times I asked questions—even the same ones—she never made me feel like a burden.

What truly stood out was her level of care and professionalism. She didn’t just “do her job”—she went above and beyond to ensure I felt confident and informed in my decisions. That kind of customer service is rare, and it’s something I genuinely value.

On top of that, Heather made the transition from an insurance company I had been with for 25 years feel seamless and stress-free. That’s no small thing, and she handled it with absolute professionalism and care.

Heather Winters represents exactly what you hope for when working with a company—knowledgeable, responsive, and deeply committed to the customer experience. Because of her, I not only feel confident in my coverage, but I also feel valued as a client.

If you’re looking for someone who truly cares and takes the time to get it right, Heather Winters is the one.

Thank you, Heather, for setting the standard for what outstanding customer service should look like."

"Tanner was great and helped with all of my questions even though some were mundane! Great service and great people who set clear guidelines and help you understand them!"

"I spoke by phone and emailed with Brandy Wimmer in Jeff Herman's office. I needed to transfer coverage from a previous vehicle to my current vehicle. She was very helpful and patient with me. We have always received excellent service from State Farm, and Brandy was a stellar example of that helpfulness and professionalism."

"She did a excellent job! I love it here at Statefarm!"

"Courtney was very helpful."

"Isiah was polite, friendly. Professional and very knowledgeable about my homeowner and auto policies. I will definitely refer him to my family and friends."

"Courtney took care of me when I purchased a new vehicle and made the process easy."

"Very professional and extremely informative"

"To whom it may concern,

I wanted to appraise this highly trained, motivated, and driven individual beyond their respective job description. From the overall knowledge, customer service, and wholesome nature of our interaction felt as if was speaking with a long time colleague. I never have received knowledge, advice, and service like this a day in my life to this degree. I don’t know why he isn’t a franchisee himself, and whenever he is I’ll be the first to visit his office. Thank you for your commendable service, gratitude, and great time you’ve facilitated to me today. I anticipate a bright and hopeful future with all of you. Like a good neighbor, Tanner is there. Beyond the red shirt and khakis, this guy is the go to. Thank you for having me 🙏❤️"

"Could not get my life insurance billing right after months of having the same issue. Ended up canceling it. Was talking to Shannon multiple times who kept assuring me that my issue was resolved but it wasn’t. Would not recommend!"

"Everyone is so nice and helpful."

"Just checking on my cars insurance. Katelyn was a very big help."

"This is the worst insurance company ever. After never a claim in thirty something years they denied our roof claim. Looking for an attorney now. These people should be in jail."

"Excellence as always! Shannon called out of the blue today to let me know how she could save me money after being a customer for years. Wonder service from these folks!"

"Great office to work with. Shannon, is always available to explain everything step by step, so that you have a better understanding of your insurance.
She always goes over and above the call of duty."

"She made it fast and easy."

"Extremely helpful and professional!"

"Kim was excellent. She got me a great rate and was very friendly."

"I worked with Heather, I now have auto insurance through State Farm. Heather was very helpful and informational with everything I needed. She answered all my questions. I’m very happy with the service I received."